Notice to Users

Copyright ©2018 Guardian Protection Products, Inc.

All materials contained in this site are the property of Guardian Protection Products, Inc.  Access to the materials is restricted solely to registered users, and may not be altered or printed for any outside party.

Guardian Protection Products Learning Center

The Guardian Learning Center provides training resources for employees and distributors of Guardian Protection Products, Inc.  These resources include:

  • Learning modules
  • Sales meeting materials
  • PowerPoint Presentations
  • Sell sheets and handouts

Protection Plan Courses

Select the appropriate learning module to the right to learn about the coverages and exclusions of our standard protection plans.

Each module is approximately 10 minutes long and includes an assessment and skills application.

Who Is Guardian?

In this learning module, you will understand who Guardian Products is, and what we do that is different and better than other protection plan providers.

Fabric Protection Advantage Plan (PAF/PAFS)

This learning module reviews the coverage of the Fabric Advantage Plan on single and multiple pieces.

1Plan Protection (P1P/P1PV)

This learning module reviews the coverage and exclusions of the 1Plan on fabric, leather, vinyl, wood and other hard surfaces.

Guardian Signature Plan

This learning module reviews the coverage and exclusions of the Signature Care, Preferred and Preferred Plus program.

Fabric Protection Stain Only (P5F/P5FS)

This learning module reviews the coverage of the Fabric Protection Stain Only plan for both single and multiple pieces.

Leather Protection (P3L/P1L)

This learning module reviews the coverage and exclusion of the Leather Protection plan for one and three piece plans.

1Plan Plus Protection (P1PZ/P1PZV)

This learning module reviews the coverage and exclusions of the 1Plan Plus on fabric, leather, vinyl, wood and other hard surfaces plus the additional coverage on frames and other structural components.

Adjustable Base Protection Plan

This learning module reviews the coverage and exclusions of the Adjustable Base Protection Plan

Outdoor Furniture Protection Plan

This learning module reviews the coverage and exclusions of the Outdoor Protection Plan

Sales Skill Courses

Select the appropriate learning module to the right to learn how to discuss protection plan programs with your guest.  In addition, how to answer guest concerns with honesty and integrity.

Each module is approximately 10 minutes long and includes an assessment and skills application.

Introducing Protection Plans to Your Guest

In this learning module, you will learn how to begin the conversation of protection plans.

Guest Engagement - Identifying Lifestyle

This learning module will discuss how to use open ended questions, as well as active listening skills to uncover the ways a guest may use their furniture.  This information will then allow the learner to present the appropriate protection plan.

After the Sale - How to Request Service

This learning module discusses the process to insure that your customer receives the same great service that she received in the store, by being educated on the process of filing a claim.

Using Tear Sheets and Job Aids

This learning module discusses how to use tear sheets and brochures with a guest.

Answering Guest Concerns

This learning module presents various questions or objections that may be encountered with a customer on the sales floor.  Using a four step process, the learner will be able to better understand and answer these concerns.

Adjustable Base Sales

This learning module presents how to discuss adjustable bases with a mattress customer by including the adjustable base protection plan.

Furniture Protection Products

Select the appropriate learning module to the right to learn about each of the Furniture Protection Plan Products that is available for retail customers.

Each module is approximately 10 minutes long and includes an assessment and skills application.

Maximum Strength Fabric and Rug Cleaner - Purple Label

In this learning module, you will learn the benefits of Guardian Maximum Strength Fabric and Rug Cleaner.  This lesson includes types of stains, safety information as well as how to apply.

Fabric and Rug Stain Spotter - Gold Label

In this learning module, you will learn the benefits of Guardian Fabric and Rug Stain Spotter.  This lesson includes types of stains, safety information as well as how to apply.

Leather Protector

In this learning module, you will learn the benefits of Guardian Leather Protector.  This lesson includes types of stains, safety information as well as how to apply.

Microfiber Cleaning Foam

This learning module explains how the microfiber cleaning foam is used to remove common spills and stains.  In addition, the lesson will cover how to apply the cleaning foam.

Guardian Leather Cleaner

In this learning module, you will learn the benefits of Guardian Leather Cleaner.  This lesson includes types of stains, safety information as well as how to apply.

Wood Duster

In this learning module, you will learn the benefits of Guardian Wood Duster.  This lesson includes types of stains, safety information as well as how to apply.

Fabric Protector

In this learning module, you will learn the benefits of Guardian Fabric Protector.  This lesson includes types of stains, safety information as well as how to apply.